Salam Games (“Salam Games", "we", "our" or "us") respect the rights regarding the privacy and personal information of our users ("users" or "you"). This Privacy Policy describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with any Salam Games game provided on a mobile platform or through our website (collectively “Service”). Please note that the scope of this Privacy Policy is limited to information collected or received by Salam Games through your use of the Service. Salam Games is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies. By using the Service, you are expressing your agreement to this Privacy Policy and the processing of your data, including your personal information, in the manner provided in this Privacy Policy. You should not use our Services if you do not agree with this Policy.
SalamGames collects information as described below. Salam Games’s primary goals in collecting and using information is to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use.
We may collect and record certain information such as your unique device ID, hardware type, media access control (“MAC”) address, the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends.
You may connect your Salam Games user account to your Facebook account or to Apple’s Game Center ("SN Service"). We may collect and record information through the SN Service in accordance with the policies and terms of that SN Service. The information we collect when you connect your user account to an SN Service may include: (1) your name, (2) your SN Service user identification number and/or user name, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the SN Service user identification numbers for your friends that are also connected to Salam Games’s game(s).
We may collect your email address when you contact our customer service group and we may use that email address to contact you about your gaming experience with Salam Games games and notify you about company news and promotions.
Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, Media Access Control (“MAC”) address, International Mobile Equipment Identity (“IMEI”), locale (specific location where a given language is spoken), geo-location information, and IP address.
We may use the information we collect through your use of the Services for a variety of purposes, primarily related to providing and improving the quality of our Services. For example, we may use the information we collect in the following ways: - Providing, administering, and facilitating your use of the Services, including the creation of game accounts; - Managing your account preferences, establishing your Profile and Registration Information; - Connecting you with your friends and/or contacts that are using the Services; - Analyzing trends and user traffic to improve our Service; - Notifying you of products, new products, services, features, promotions, enhancements, and updates, including in-game updates, loyalty and rewards programs, and updates to the Services and Privacy Policy; - Marketing our products and/or services to you, including sending you offers, promotions information, newsletters, e-mail campaigns, and communications regarding new, improved or existing products, contests and/or sweepstakes; - Resolving site problems; handling or responding to customer support questions and issues; - Enabling user-to-user communication and interaction and soliciting input and feedback to improve user experience; - Tracking purchases and usage information;
Salam Games does not share your personal information except as approved by you or as described below: - We may release your information as permitted by law or when we believe that release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection. - If you opt-in or otherwise agree to have your information shared with a third party for marketing purposes, we will share you information with the third party (or third parties) in which case the third party’s use of your information is subject to the third party’s own privacy policy. - We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for us, these companies may access your personal information, and are required to use it solely as directed by us for the purpose of our requested service. - In the event that Salam Games undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, we may share, disclose or transfer all of your information, including personal information, to the successor organization in such transition.
Salam Games takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that you share and we collect and store. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on our site or mobile application using secure socket layer technology (SSL), internal reviews of our data collection practices and platforms, as well as physical security measures to guard against unauthorized access to systems where we store your information. Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties.
We offer you choices regarding the collection, use, and sharing of your personal data and certain anonymous data. - When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. - Despite your indicated e-mail preferences, we may send you service related communication, including notices of any major updates to our Privacy Policy, terms of use, or license. - Changes to Personal Data. You may request deletion of your Personal Data by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
We do not intentionally gather personal data from users who are under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.
If you have any questions about this Policy, please contact us at contact@salamgames.com.
We're always happy to hear from our clients and potential team members. If you have any questions or want to know more about what we do, don't hesitate to reach out. You can find us at the email address provided or hit us up on our social media links.
